Shipping Policy

Thank you for shopping with Memorra. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing

All orders are processed within 1–3 business days after confirmation of payment. Orders are not processed or shipped on Sundays or public holidays.

Once your order has been shipped, you will receive a confirmation message or email with tracking details.

2. Shipping Timeline

Estimated delivery timelines may vary depending on your location and courier partner availability.

• Within Gujarat: 2–4 business days
• Rest of India: 4–7 business days

Delivery delays may occur during festivals, public holidays, natural disasters, or unforeseen logistical issues.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may offer free shipping on selected products, promotional campaigns, or minimum order values.

4. Order Tracking

After dispatch, customers will receive tracking details via email or SMS to monitor the shipment status.

5. Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately so we can assist in resolving the issue with the courier partner.

7. International Shipping

Currently, we may or may not offer international shipping depending on product availability and destination. Please contact us before placing an international order.

8. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Email:
Admin@memorra.co

Phone:
+91 9327614514

Address:
Ghanshyam Paper Bond Industries,
Sahajanand Industrial,
Plot No 31, Virani Aghat,
Dhebar Road, Kotharoya,
Rajkot, Gujarat – 360002, India